IT Service Manager (Full Time)
Pan India, India | Total Apply : 1
Job Brief:
Explore IT Service Manager opportunities on PayJobIndia and work in IT service delivery and operations management. IT Service Managers oversee the delivery, availability, and quality of IT services within an organization. They manage service desk operations, incident resolution, service-level agreements, and support teams to ensure reliable technology services for business users.
Requirements:
IT Service Management | ITIL | Service Delivery | Incident Management | Problem Management | Change Management | SLA Management | Service Desk | Team Leadership | Reporting | Vendor Management
Key Responsibilities:
Manage IT service delivery and ensure compliance with service-level agreements. Oversee incident, problem, and change management processes while coordinating with technical support teams. Monitor service performance, handle escalations, improve support procedures, and maintain service quality and customer satisfaction.