EV Service Advisor (Full Time)
Nagpur, Maharashtra, India | Total Apply : 0
Job Brief:
Explore EV Service Advisor jobs on PayJobIndia across electric vehicle dealerships, authorised EV service centres, and electric mobility companies. EV Service Advisors assist customers with vehicle servicing, explain technical concerns, prepare repair estimates, and coordinate with EV technicians to ensure timely service delivery. Candidates should have customer-handling skills, basic electric vehicle knowledge, service scheduling abilities, and an understanding of EV maintenance requirements.
Requirements:
Electric Vehicle Basics | Customer Relationship Management | EV Service Scheduling | Customer Complaint Handling | Job Card Preparation | Repair Cost Estimation | Battery and Charging Knowledge | Technician Coordination | Service Follow-Up | Warranty Coordination | Communication Skills
Key Responsibilities:
Understand customer concerns and arrange inspections or servicing for electric vehicles. Prepare job cards, explain recommended repairs, and communicate estimated costs and delivery timelines. Coordinate with EV technicians to track repairs, battery checks, and charging-related issues. Keep customers updated, maintain service records, and support customer satisfaction and service quality.